Reimagining the world of bespoke chocolate
KITKAT, beloved by all ages, is a top choice for chocolate snacks nationwide. The KITKAT CHOCOLATORY, a boutique initiative, provided customers with a personalised crafting experience and exclusive editions.
The Solution
Collaborating closely with KITKAT Chocolatory, our team of experts designed and implemented a bespoke IoT system and tablet app that catered to every aspect of the chocolate-making journey. The app seamlessly connected with the kitchen operations and ensured a smooth flow of orders, enabling the chocolatiers to receive real-time notifications and updates.
Customers could experience a unique user journey through the tablet app and select from a wide range of flavours, toppings, and decorative elements to create their own bespoke KITKAT bars. This resulted in a truly personalized product.
The Results
Enhanced Customer Engagement
The app's interactive features boosted engagement and satisfaction, forging stronger ties between customers and the brand.
Unique Brand Experience
By enabling customers to design their own KITKAT bars, the app fostered brand distinctiveness, ownership, and a positive word-of-mouth.
Increased Sales
The interactive and immersive nature of the app led to an uplift in sales, as customers were enticed to explore and experiment with different flavours and toppings, resulting in repeat visits and higher customer retention.
Key services we provided
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Key Solutions we applied
View allContent Management System
Content Management System
Content Management Systems are a widely embraced solution to enhance the efficiency of managing content across digital channels.
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Loyalty Programme System
Loyalty Programme System
This system is a strategic tool that can significantly contribute to building and maintaining robust customer relationships.
Learn moree-Commerce System
e-Commerce System
Bridging the gap between buyers and sellers through online platforms and transforming the way businesses access market opportunities.
Learn moreLive Chat & Chatbot
Live Chat & Chatbot
Foster real-time engagement, resolve queries promptly, and enhance customer satisfaction by providing on-the-spot digital support.
Learn moreLearning Management System
Learning Management System
A centralised and digital environment for learners and instructors to interact, access resources, and engage in learning activities.
Learn moreSoftware as a Service
Software as a Service
Software as a Service emerges as a transformative model that redefines how businesses acquire and deploy software applications.
Learn moreInternet of Things
Internet of Things
Embrace an interconnected digital ecosystem with the potential to revolutionise how we live, work, and interact with the world.
Learn moreRevolutionize Engagement with a Social & Gaming Platform | Trinergy
Revolutionize Engagement with a Social & Gaming Platform | Trinergy
Learn how Trinergy’s innovative social and gaming platforms can help revolutionize user engagement and drive success for your business.
Learn moreArtifical Intelligence
Artifical Intelligence
A revolutionary innovation that holds the potential to unlock unprecedented levels of efficiency, performance, personalisation, and insights.
Learn moreWorkflow Management System
Workflow Management System
A potent digital tool that takes the role of a digital conductor, orchestrating the flow of work through steps to ensure efficiency and accountability.
Learn moreVirtual & Augmented Reality
Virtual & Augmented Reality
Merging the digital and physical worlds to transform the way we interact with our surroundings and information.
Learn moreBespoke Solutions
Bespoke Solutions
Tailor-made solutions crafted to precisely address the distinctive needs of each enterprise.
Learn moreMarTech
MarTech
The convergence of marketing and technology, an alchemy that melds creativity with data-driven precision that will shape the future of marketing.
Learn moreFinTech
FinTech
FinTech is a paradigm shift that emerged as an innovative and inclusive method for managing, investing, and transferring money.
Learn moreWhy work with Trinergy?
People Approach – Our people are individually talented, and collectively functions perfectly as a team, while being guided by seasoned team leads.
Process Approach – We have well-established creative processes, technology processes and project management processes catering to many different businesses.
Performance Approach – Our mantra is to exceed our client’s expectations and satisfaction, and to achieve a long-lasting business relationship.
Awards & Certificates – We are a creative tech agency of numerous awards and certificates that support and endorse our work.
Extensive Experience – We were founded in 2010, giving us more than decade of experience in delivering quality products and services to our client.
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